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REAC · Red de Empresas de Auxilio en Carretera
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Marketing

We offer a customer-focused, close-to-the-customer approach, through service models fully aligned with our clients' business objectives, analysing customer trends and proposing process improvements. In this way, by belonging to the group, you make it easier for customers to become interested in and decide to hire your services.

Communication

A communication channel will be set up for members and between members, as we believe this is one of the most important and critical points, since the development of all activities and projects depends on it.

Mediation in labour disputes

REAC supports the companies that make up the group with the aim of resolving labour disputes through dialogue, with the help of experienced mediators who intervene impartially and neutrally, listen to the arguments of both sides, assess the positions while offering opinions and advice, and organise the points of disagreement until both parties reach an agreement.

Technical data

REAC has a vehicle technical database that gives you access, both at the control centre and on your smartphone, to the most relevant technical information when carrying out an on-site repair or transporting a vehicle.

Some of the technical data available will be:

  • Vehicle battery replacement procedure.
  • Type of battery fitted to the vehicle.
  • Electric parking brake locking and unlocking procedure.
  • Location of fuses and relays.
  • Location of the diagnostic connector.
  • Repair procedures based on an error code.
  • Resetting the TPMS system after replacing a tyre.
  • Unlocking an automatic gearbox.
  • Location of the vehicle identification plates.
  • Etc.

24h Goods Insurance

Visit our website for more information about this service:

reac.asada.es

Support in implementing management systems

Once the new member has joined the NETWORK, the various systems, procedures, methodologies and other specific aspects of the NETWORK will be progressively implemented through the Management Manual, notably:

  • Occupational Risk Prevention (ORP) and Environmental Management System.
  • Inclusion in the Register of Companies Accredited in Emergency Response.
  • Procedures and systems within the framework of ISO 39000 on Road Safety.
  • Collaborative systems between members.

Once this process is considered complete, the new member may display the REAC logo to show that it belongs to the NETWORK.

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